Question 1

What documents are required for international pet travel?

Accepted Answer

It depends on where you're going, but most countries require a health certificate from your vet, proof of rabies vaccination, a microchip, and sometimes an import permit or parasite treatments. We'll map out exactly what you need and when each document has to be completed.

Question 2

How far in advance should I plan my pet's trip?

Accepted Answer

Plan for at least 3–6 months before your travel date. Some destinations have strict timelines and waiting periods, so starting early gives you more airline options and fewer surprises.

Question 3

Can my pet travel with me in cabin?

Accepted Answer

Sometimes. It depends on your airline, route, destination rules, and your pet's size. In most cases, only small pets that fit comfortably under the seat in an approved carrier can travel in cabin.

Question 4

What are the pet travel requirements for the UK, Australia, and New Zealand?

Accepted Answer

These destinations have some of the strictest rules in the world. They often require microchipping, specific vaccines, blood tests, parasite treatments, paperwork from government-approved vets, and in some cases quarantine on arrival. We handle the timelines, booking, and documentation so everything lines up with local regulations.

Question 5

What happens if travel rules change while I'm preparing?

Accepted Answer

Pet travel rules do change. We monitor airline and government updates, and as members of IPATA and through our overseas partners, we receive industry alerts. If rules shift mid-process, we adjust your plan so your pet stays compliant and travel can continue safely.

Question 6

What services does Paws en route offer?

Accepted Answer

We support international and cross-border pet travel, domestic trips within Canada, and ground transportation. We can also help with crate sourcing and fitting, boarding and daycare, vet appointment coordination, customs clearance, and full family-and-pet move planning.

Question 7

What's included in a full relocation package?

Accepted Answer

Typically: door-to-door logistics, vet coordination, crate fitting, paperwork and permits, flight booking, airline check-in, customs clearance, and arrival support. Depending on your route, this can also include pet nanny services and document handling at both ends.

Question 8

What is a pet nanny service and when would I use it?

Accepted Answer

A pet nanny is a trained handler who travels with your pet in cabin on a commercial flight. It's ideal for smaller pets who qualify for in-cabin travel when you can't fly with them yourself or prefer a dedicated escort.

Question 9

Can you accommodate last-minute travel?

Accepted Answer

We try. Short-notice trips are limited by airline capacity and government timelines, so options can be more constrained and may require premium routing or services. We'll be honest about what's realistic for your dates.

Question 10

Is sedation allowed or recommended for flights?

Accepted Answer

No. Sedation is generally discouraged because it can affect breathing and balance at altitude, and many airlines will refuse sedated animals. If your pet has anxiety or medical needs, talk to your vet about safer alternatives.

Question 11

Can brachycephalic (snub-nosed) breeds fly?

Accepted Answer

In some cases, yes—but policies vary widely by airline and route. Many carriers either restrict or completely prohibit brachycephalic breeds due to breathing risks. Where it is allowed, airlines often require a vet "fit to fly" letter and sometimes a BOAS assessment. We'll only recommend travel plans that are safe and compliant for your individual pet.

Question 12

What size crate should I use?

Accepted Answer

The crate must follow IATA guidelines and be large enough for your pet to stand, turn around, and lie down comfortably. We'll help you measure your pet and recommend the right crate size and model for your airline and route.

Question 13

Are crates safe and humane for long-distance travel?

Accepted Answer

When fitted properly and used with the right preparation, crates become a secure, den-like space. Many pets settle in and sleep for most of the journey once they're used to the crate.

Question 14

What about heat stress and weather risks?

Accepted Answer

We plan around weather. That can mean early-morning or late-evening flights, avoiding certain airports or routings in hot seasons, or shifting dates if airlines issue heat-related embargoes. Your pet's welfare is always the priority.

Question 15

How much does pet travel cost?

Accepted Answer

Pricing depends on destination, pet size, routing, airline fees, crate size, and the level of service you choose. After we review your intake form, we'll provide a clear quote tailored to your route and pet.

Question 16

Are there extra or hidden fees?

Accepted Answer

We aim to be transparent. Your quote will outline the main costs—such as flights, crate, ground transport, permits, and customs handling—so you can see what's included. If there are potential third-party fees (for example, boarding or government charges), we'll flag those in advance.

Question 17

Do I need to pay a deposit?

Accepted Answer

Yes. A deposit secures your spot in our logistics schedule and covers the early planning and documentation work we do before travel.

Question 18

What payment methods do you accept?

Accepted Answer

We accept major credit cards, e-transfers, and wire transfers. In some cases, payment plans may be available—ask us during your consultation and we'll explain what's possible.

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언제 어디서든 반려동물의 상태를 확인하세요.

모든 세부 사항이 기록되고, 모든 단계가 확인됩니다.

24시간 대기하는 전문가 팀.

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케이지를 맡겨주세요. 나머지는 저희가 처리합니다.

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한 사람. 전적인 책임.

Travel to 50+ destinations.

알아야 할 모든 것.

반려동물 해외 운송 전문 서비스

당신의 반려동물은 세상 모든 것을 누릴 자격이 있습니다.

Paws en route는 여행하는 반려동물을 위한 풀서비스 컨시어지입니다.

진정한 전문가, 진심 어린 케어

완벽한 안심, 보장합니다

반려동물이 이동하는 동안 실시간 업데이트를 받으세요.

언제 어디서든 반려동물의 상태를 확인하세요.

모든 세부 사항이 기록되고, 모든 단계가 확인됩니다.

24시간 대기하는 전문가 팀.

구독 없이, 딱 하나의 명확한 여행 비용.

케이지를 맡겨주세요. 나머지는 저희가 처리합니다.

건강 서류 준비

항공편 조율

통관 및 검역

도어 투 도어 배송

완전한 책임감.

한 사람. 전적인 책임.

Travel to 50+ destinations.

알아야 할 모든 것.

반려동물 해외 여행에 필요한 서류는 무엇인가요?

반려동물 여행 준비는 얼마나 일찍 시작해야 하나요?

반려동물이 기내에 함께 탑승할 수 있나요?

영국, 호주, 뉴질랜드로 반려동물을 데려가려면 어떤 조건이 필요한가요?

준비 중에 여행 규정이 변경되면 어떻게 되나요?

Paws en route는 어떤 서비스를 제공하나요?

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급하게 이동이 필요한 경우에도 도움받을 수 있나요?

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열 스트레스와 기상 위험은 어떻게 대처하나요?

반려동물 해외 운송 비용은 얼마인가요?

추가 또는 숨겨진 비용이 있나요?

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