Book your pet’s air travel through the Paws website or call centre/back office
Paws back office will provide required documentation for pet’s travel
Paws driver/guardian will give cuddles and hugs (if permitted at the pick up location)
For outbound flights, Paws driver/guardian will stay with the pet through security and check in process. Paws guardian will not leave until pet is cleared for flight.
Paws guardian/back office will notify pet parent that pet is checked in. Back office will check to ensure that pet has safely arrived.
For selected cities, Paws guardian will pick up pet at the arrival location and safely deliver pet to the arrival drop off location
Choosing the right travel kennel is one of the most important, and most misunderstood, parts of pet travel.
Learn how international pet air travel works, including documentation, certification, customs, and settling in.
International pet travel involves more than booking a flight. Learn how regulations, airline rules, welfare, and documentation affect safe pet relocation.
